PatientOnline deserves this seal of disapproval

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PatientOnline is a service of MIT medical that, among other things, allows the user to request doctor's appointments without going through the hassle of a phone call. So far, it has one glaringly obvious problem. Whoever processes appointment requests can't seem to schedule me for an appointment with my own PCP, and provides no feedback when they assign me to an appointment with someone else.

Today, I sent a politely-worded snark about it to their feedback e-mail address. We'll see if I get a response.